Eco-Scape guarantees satisfactory quality for all of our products.
We will reject any requests that do not meet the below criteria.
Exchange & refund policies in eastec.com.sg does not apply to Eco-Scape Garden Centre. For any enquiries regarding our policies in our garden centre, please kindly contact us at 6747 5282.
Exchange
- Only within 3 days from date of delivery
- Only allowed for:
– damaged products (only if that’s the original condition)
– wrongly delivered items - All items must be in their original condition, with its tag still in place.
- Plants cannot be exchanged
Refund
- Strictly not allowed
Order Cancellation
- When payment has been made, but items have not been delivered.
- When payment (bank transfer) has not been made within 1 day since order was placed, we will contact you in regards to order cancellation.